We’ve listed below some of the most commonly asked questions for you below. If there’s something we’ve missed, please email us at learning.opportunities@unitedway.org.
How do I know if I'm registered?
You will receive a confirmation email, and you can also check this list of registrants. If you are on the list of registrants but did not get an email, please check your spam and clutter folders for the email.
What if I started a registration but didn't finish?
Not a problem! If you use the same computer you started registering with, and the same email address, you will be able to click “new registration” and pick up where you left off the first time.
What should I wear?
We suggest business casual dress for the Fundraising for Impact Summit. Average temperatures in Houston in February are highs around 67 and lows around 45, so make sure to pack a jacket for any outdoor activities that you choose to partake in during your free time! We also suggest bringing a jacket or sweater for the learning and general sessions - air conditioning can be strong. Finally, feel free to pack your Live United shirts, boots, Stetsons, or any other ‘Texas chic’ attire to don for the Rodeo!
What should I bring?
We will provide any materials you need for the conference when you check in at registration. The only things you need to bring are your enthusiasm and expertise, your cell phone for downloading the conference app (don’t forget the charger!), and plenty of business cards to hand out to all your new contacts.
How do I make sleeping room reservations?
In order to receive the discounted room rate link, you need to register for the conference. The link will be provided in your registration confirmation.
What networking opportunities will I have at this event?
Attending the Fundraising for Impact Summit is a great way to meet colleagues from all across the Network who are doing the same work as you- fighting for the health, education, and financial stability of every person in their communities. There will be plenty of opportunities, both formal and informal, to connect with others, share best practices, and be inspired by the progress that you are all making at home. In addition to the activities built into our learning sessions, you will also be able to connect with your colleagues at the Host City Event. 

More opportunities will be announced as the agenda is finalized, so be sure to check back for more information.
How do I add the Host City Event to my registration?
We would love to see you at this event! To add this to your registration, click “register now” from anywhere on the conference website. Then, click “modify registration” and enter your email address and reference number. You will need to click through the attendee information pages to access your agenda, where you can add the Host City Event to your registration.
Who else will be there?
Click here to access the roster of attendees and find out who you will get to connect with at this event. We also will have many engaging speakers presenting from the general session stage and during learning sessions, which you can check out here. Don’t see one of your colleagues registered yet? Invite them to join you! 
If I'm speaking at this event, who do I contact with questions?
Thank you for sharing your expertise as a speaker! Please contact FFIS@unitedway.org with questions about your speaking role.
How do I receive the group discount?
You can now register multiple attendees from your United Way together! At the end of your first attendee’s registration, you’ll be asked if you want to add another attendee to this group. Simply click “yes,” and keep adding attendees until you’re done! If you register three or more attendees in a group this way, you will automatically receive a $45 discount on each registration.
What other information do I need to register on behalf of colleagues?
You will need some basic information for each person you plan to register, including dietary and special accommodations needs, emergency contact information, as well as job level and tenure with United Way. While you don’t need to fill out the agenda for each attendee, you should know if they want to attend the Host City Event, which is an extra fee of $30 per person. After their registration is created, each attendee can modify their registration and agenda as desired either by using the link provided in their confirmation email, or by clicking “register now” anywhere on the conference site, then clicking “modify registration.”
Can I use different payment methods for each person in my group?
No, your entire group will need to pay using the same payment method. If you need to pay for one person in your group with credit card and the others with flexible credits, for instance, you will need to register them separately. To receive the group discount for the attendee registered separately, please contact FFIS@unitedway.org with the names of everyone in your group.
I registered my group separately. How do I get the discount?
Please email FFIS@unitedway.org with the names of the attendees that should be grouped together. We will make the adjustment within 3 business days to apply the discount to the group.
Where do I pick up my name badge?
You may pick up your name badge at the onsite registration desk located in the Houston Foyer at the Marriott Marquis beginning at 3:00 p.m. on Monday, February 26.
What if I need to cancel?
We’re sorry that you won’t be able to join us! Our attendee cancellation policy states that cancellation requests received on or before February 5, 2018 will be assessed a $100 cancellation fee. After February 5, 2018, the registration fee is non-refundable. Cancellation requests can be made by clicking here to modify your registration. 
How do I cancel only one member of my group?
There are two ways to do this. The primary registrant (the first person, who registered the entire group) can access all registrations in the group to modify and cancel any group member. This person will just need to advance through the process until reaching the relevant group member, then click “cancel registration” at the bottom of the page for the correct person. Alternatively, the person who needs to be cancelled can modify their own registration using their email address and reference number, and cancel their registration by clicking the button at the bottom of the attendee information page.
Can I pay with flexible credits?
Flex credits may be used towards the Fundraising for Impact Summit for the following expenses:  
  • Registration fees 
  • Some travel costs such as airfare, rental car, or mileage (only one form of travel - rental car, mileage, or airfare - is allowed, with a maximum of $500 per trip) 
  • Daily per diem – a combination of the hotel room rate, plus taxes and any meal not included during the program 
United Way volunteer leaders may also use flexible credits for the above expenses if a United Way staff person is attending as well.

Please click here to access your United Way flexible credit balance. If you choose to use your flex credits to pay for this event, when you get to the payment screen while registering, choose “Flexible Credits."

More details on UWW's flexible credit policy for both this event and other opportunities can be found on United Way Online. If you have any additional questions about flexible credits, please contact learning.opportunities@unitedway.org.
Flex Credit Travel Reimbursement
If you would like to be reimbursed for your travel expenses from your flexible credit account, you can submit your expenses and they will be processed after the event. Each registrant will receive a digital travel reimbursement form within 5 business days of the program completion. Once this form is sent, it must be completed within 10 business days, after which further reimbursements cannot be processed. You do not need to keep your receipts to fill out this form, though we do encourage you to keep them for your records.
What's the per diem for this event?
The per diem allowed when requesting reimbursement from flexible credits covers hotel and food expenses. For this event, the per diem is $325.