2-1-1 Leadership Summit

Atlanta, Georgia


MAY 30-JUNE 1, 2019

 
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SPEAKERS

The 2-1-1 Leadership Summit will feature the most innovative members of your 2-1-1 Network alongside our leading corporate partners. Expect to hear from network leaders, brand experts, and thought leaders.

We will be adding speakers to the lineup regularly, so keep checking back to get the most recent updates.

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President & CEO
United Way of Greater Houston
Anna M. Babin was named President and CEO of United Way of Greater Houston in August 2005. As chief executive of the nation’s fourth largest United Way, Babin blends sound business acumen with a deep understanding of community needs. Working closely with corporate and community advisors, she launched Vision 20:20, United Way’s strategic direction for the future and restructured United Way’s community investment portfolio. On March 1, 2016, Babin completed the merger with Montgomery County United Way creating a regional United Way that includes the service area of Harris, Fort Bend and Waller counties positioning it to become the premier United Way in the nation improving more lives. Babin implemented a dynamic series of community conversations that served as the foundation for emerging initiatives in education, family financial stability, and veterans’ services. United Way THRIVE, a collaborative venture now in its tenth year, has demonstrated the power of partnerships, helping more than 65,000 families achieve their dreams of family financial well-being and independence and delivering a 10:1 return on investment. United Way’s Education Initiative provides children and youth with a strong foundation for academic success. MISSION UNITED, United Way’s Veterans Initiative, provides a seamless system of support for returning military personnel and their families as they transition to civilian life. Following a successful capital campaign, United Way of Greater Houston dedicated the Penny and Paul Loyd building in early 2015, the new home for 2-1-1 Texas/United Way HELPLINE. 2-1-1 answered 1,056,988 calls for help in 2017. A native Texan, Babin holds a degree in business administration from Lamar University and maintains her CPA credential. She serves on diverse community boards and committees, including the Greater Houston Partnership, Executive Women’s Partnership, United Ways of Texas, University of Houston Board of Visitors, Early Matters Management Committee, the United Way Worldwide Corporate Relations and Digital Services Operating Groups as well as chairs the United Way Worldwide 2-1-1 National Operating Group. Anna was named Houston Business Journal’s 2017 Non-Profit C-Suite Executive, a 2009 Woman on the Move by Texas Executive Women, and one of Houston’s 50 Most Influential Women in 2008 by Houston Women’s Magazine.
 
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Executive Chairman
Barnes Family Foundation
 
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Vice President and Global Head
IBM Corporate Citizenship

Guillermo Miranda is Vice President & Global Head of IBM Corporate Citizenship. In this role, he leads IBM’s Citizenship Sustainability and Reputation (CSR) and Social Impact initiatives. Guillermo is driving the digital transformation of IBM's citizenship programs and initiatives to create the future. This transformation is expanding IBMers participation and engagement across the company. Guillermo is deeply engaged in using digital learning to transform the workforce for the future. He is passionate about the tangible benefits of diversity and inclusion.

Since 1997, Guillermo has served IBM in various leadership roles around the world, beginning in Peru and extending across Europe, Latin America, North America, Africa and the Middle East. His previous leadership roles include IBM’s Chief Learning Officer, People & Talent Head for the Digital Business Group, Regional HR VP for Africa & Middle East, among others.

 
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President & CEO
Benefits Data Trust
Ginger Zielinskie is President & CEO of Benefits Data Trust (BDT), a nonprofit organization that helps people live healthier, more independent lives by creating smarter ways to access essential benefits and services. With over 15 years of experience in building and scaling health and human service organizations, Ginger enjoys reaching across sectors to align on better outcomes for individuals and families. During her tenure at BDT Ginger has led the scaling and strategy, helping more than 800,000 people access benefits that help them eat, heat their homes, and enroll in healthcare. Ginger believes that to improve people’s health, social, and economic outcomes, we must develop a coordinated ecosystem of service and supports. At BDT, she paves the way to make benefits access simple and cost effective by leveraging data and technology as well as policy and practice solutions to re-envision how clients engage with social care. Ginger works with the amazing BDT team to build simple, scalable solutions that create healthier, more stable communities for us all. Ginger earned her BA from Skidmore College and has an MBA in Social Policy and Management from the Heller School for Social Policy and Management at Brandeis University. Happily married to Jonathan Woodring, Ginger also works to be a good mom to three kids Adrian (9), Sylvia (8), and Rosalyn (4). In her spare time Ginger makes sure to get a good run in, find time to read, and practice yoga.
 
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Head of Global Disaster Response & Relief Partnerships
Airbnb
Jono leads the Global Disaster Response and Relief Partnerships work for Airbnb and is based out of Washington, DC. Prior to joining Airbnb, Jono was Vice President of International Services at the American Red Cross. Having joined the Red Cross as a youth volunteer in 1994 volunteering for local disaster responses and teaching CPR, first aid and life guarding, Jono quickly fell in love with the mission of organizations alleviating human suffering and was hooked for life.
 
After completing an undergraduate degree in Political Science from Creighton University and masters of Economics from the University of Nebraska, Jono started as a paid staff member based out of the Omaha chapter, serving as the Director of Emergency Services and then went on to serve dozens of national and international positions to include being a Disaster Management Delegate seconded to the International Federation of the Red Cross Red Crescent Societies’ Pan-American Disaster Response Unit (PADRU) in Panama City, Panama as well as deploying with the International Committee of Red Cross during the Ebola crisis to Liberia as an Economic Security Delegate. 
 
 
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NC 2-1-1 Statewide Director
United Way of North Carolina
Heather Black joined United Way of North Carolina as the NC 2-1-1 Statewide Strategy Director in August 2015. In her role with NC 2-1-1, Heather oversees the work and planning for the statewide 2-1-1 information and referral system supported by United Ways across the State. As the Statewide Strategy Director, Heather focuses on building partnerships with state and local government agencies, non-profit organizations, healthcare organizations, and others seeking to improve the lives of North Carolina citizens through access to information. Heather is a graduate of Meredith College in Raleigh with a B.S. degree in Business Administration. She has spent her career in public service working both in the non-profit sector in Washington, D.C. and in state government in North Carolina.
 
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President & CEO
Crisis Response Network
 
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Director, Strategic Initiatives
2-1-1 San Diego
Beth Johnson is the Director of Strategic Initiatives at 2-1-1 San Diego. She is responsible for managing projects focused on nationwide promotion of 2-1-1 San Diego’s Community Information Exchange and supporting military and veteran initiatives. Prior to joining 2-1-1 San Diego, Beth was a director at AcademyHealth, developing collaborative learning infrastructure for researchers and communities to share best practices, challenges, and lessons learned around the use and exchange of electronic data to improve population health and patient outcomes. Beth earned an MPH from the University of Virginia and a B.A. in Sociology and Music from the University of Richmond.
 
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President & CEO
United Way of North Carolina
 
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Executive Director
Ontario 211 Services
Karen Milligan is the Executive Director for Ontario 211 Services, the governance organization for 211 service in Ontario. Prior to her time in the 211 system, Karen spent seven years developing her passion for community at United Way Ottawa, working on Community-Wide initiatives (including a Leadership Table on Homelessness, an employment initiative for people with disabilities, and an initiative targeted at Youth Addiction treatment and in-school education) where effective collaboration and developing strong partner relationships were the keys to success. Karen also spent several years in the private sector with Ford Motor Company, and in the hotel/tourism sector in Business Development. Karen is also a graduate of the Ivey Business School’s Community Shift Leadership program, class of 2016.
 
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Chief Operating Officer
Cybercrime Support Network
Carolyn Munoz joined the Cybercrime Support Network in 2018 to implement the vision of connecting victims to resources, increasing crime reporting, and addressing the lack of information available to law enforcement and industry. In her role as the Chief Operating Officer, Carolyn oversees all aspects of the business to ensure strategies and deliverables are realized. Carolyn brings a wealth of business expertise to the Cybercrime Support Network from her 20+ years of experience in all facets of business operations, client support, training, risk, compliance, and cybersecurity. Her experience in cultivating relationships, creating programs, and serving customer needs has been critical to her success. She is known for her commitment to enabling women to achieve their professional goals and personal dreams and has participated in many mentoring programs. Carolyn has a passion for giving back and often provides cybersecurity training in local schools. She is recognized for her knowledge and expertise in cybersecurity and is a featured speaker in many diverse state and national conferences. Carolyn is the proud daughter of a decorated Army veteran and dedicated Army spouse who moved throughout the world in service to the country. Previously from California, Carolyn now makes her home in New Jersey, where she lives with her husband and two sons, her greatest source of pride and joy.
 
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Vice President, Government and Community Relations
2-1-1 San Diego
As Vice President of Government and Community Relations for 2-1-1 San Diego, Meg Storer specializes in the fields of government affairs, public relations, communications and marketing. Meg joined 2-1-1 in 2003 and is responsible for helping the agency build upon its social entrepreneurship vision, create a positive public reputation and ensure proper positioning and messaging for 2-1-1 throughout the community, both locally and statewide. Meg serves as the agency’s keystone as part of 2-1-1 San Diego’s Senior Staff and has been pivotal in raising awareness of 2-1-1 and its programs among key community leaders to generate support and partnerships that forward its mission. Meg is also instrumental in furthering the agency’s services for veterans, developing partnerships on a national level to bring awareness of the importance of coordinated systems of care for our veterans, military and their families.
 
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Executive Director
NJ 2-1-1 Partnership
Melissa Acree is the executive director of NJ 2-1-1 Partnership. She is an accomplished professional with a rich and diverse background. Her business exposure spans corporations, healthcare, accounting and retail organizations. She began her tenure with NJ 2-1-1 in 2013 as the manager of staff training and development and in 2016 was promoted to the position of director of business development and training. In this capacity, she was charged with strengthening the organization's relationships with state government and United Way partners. In her role as executive director she continues the work of expanding relationships with existing and future stakeholders. Her passion for the field of information and referral extends beyond New Jersey to national initiatives such as the CDC’s Flu on Call hotline used during pandemics and a national texting platform to address the opioid crisis. She has appeared on NBC and several cable stations to share the message of hope and help that is available through NJ 2-1-1. Melissa has a Bachelor’s degree in Special Education from William Paterson and a Master’s degree in Applied Psychology from Stevens Institute of Technology.
 
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Architect, National 2-1-1 Data Platform
Expound
Andrew is a business transformation and technology architect, specializing in strategy design and solutions development for government and non-profits in the justice, social services, health care and labour market development sectors. Andrew has led more than 100 successful initiatives during the past 20 years as a consultant, and held senior management and executive positions in for-profit, non-profit and public service organizations. Leveraging his experience and skills in areas such as planning, business design, financial analysis, marketing, systems development and project management, Andrew helps organizations build capacity and manage change necessary for achieving strategic and operational results. In his role with Ontario 211 Services (O211S), Andrew provided business transformation and strategic technology services to support the development and integration of 211 services in Ontario, and contributed to the design of the pan-Canadian 211 system. As O211S Executive Director (August 2012 – March 2016), Andrew led 211 service providers in Ontario through significant change and oversaw the implementation of new business models and systems including a provincial business intelligence platform, cloud-based telephony solution, online channels and a consolidated shared data repository. Andrew continues to be involved with the development of the 211 system in Canada and the United States, focusing his efforts on the implementation of 211 standards and technologies to support the 211 system achieve its full potential. Andrew is the architect of the 211 Technology Framework, and recently led the implementation of a shared data repository and modernized search platform in Canada, developed a business intelligence solution for North Carolina, Ontario, Nova Scotia and Alberta, and delivered a conceptual architecture for a national data platform for the United States 2-1-1 network. Andrew is a Chartered Professional Accountant, Certified Management Consultant, Project Management Professional and Certified Technology Specialist, and holds an MBA from Queen's University and a Masters in Economics from McMaster University. Learn more about Andrew at https://ca.linkedin.com/in/andrewgbenson
 
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Director, Partnerships & Initiatives
Health Leads
Elise Bowman. As Director of Partnerships & Initiatives, Elise develops partnerships in Maryland and nationwide with the hope of demonstrating powerful, sustainable, community-led health initiatives. She previously oversaw the essential needs intervention initiatives among our clinical partners — including program design, resource database build-outs, and integration of Health Leads' signature technology, Reach. Elise brings over 10 years of direct service experience to her role, having previously served as a Health Leads program manager and a case manager for adults struggling with mental illness and homelessness.
 
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Director, Software Engineering
Benefits Data Trust
Nate brings 20 years of experience in programming and software development, and has served as BDT’s lead software architect for over six years. He holds a BA in Management of Information Systems from Eastern University and an MBA in Strategic Design from Philadelphia University. Nate is a member of BDT’s Data Governance Team.
 
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CEO
RiverStar
An executive with more than 40 years of experience in contact center, communications and technology, Bob is a well-respected leader and pioneer in software development and contact center solutions. Bob has been CEO at RiverStar since 2005. Over the past 25 years, Bob has served as the top executive for organizations spanning Contact Center Technology, IP Monitoring and Analysis, Wireless Fraud Control and specialty Object-Oriented Consulting. While leading mission critical efforts for Fortune 500 companies such as Bell Labs, AT&T, Ameritech and Bellcore, Bob focused on the integration of leading edge network and operations technologies. Bob’s educational background includes a PhD in Systems Engineering and a Masters in Mechanical Engineering from the University of Arizona. His bachelor’s degree in Mechanical Engineering was received from Carnegie Mellon University.
 
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Vice President, Partnerships
FamilyWize
Vilmarie “Vil” Gilliam is the Vice President of Partnerships at FamilyWize, leading the Team in developing and cultivating effective relationships with United Ways and Patient Advocacy Groups. Prior to joining FamilyWize, Vil held a leadership role at McKesson Health Solutions (now Change Healthcare), consulting with Health Plans to optimize the solutions they purchased. Additionally, she previously led a Team at Independence Blue Cross where she was the relationship owner with the plan’s most strategic providers. When Vilmarie began her career, she found a fulfilling role, being able to serve her community, with one of the nation’s first Children’s Health Insurance Programs, based in Pennsylvania. She has been able to come full circle, back to her passion of serving her Community, by joining FamilyWize to remove the barrier of cost of highly priced and often, unaffordable prescription medications, to help improve their well-being. Ms. Gilliam has a Bachelor of Science from Cornell University and has over 25 years of experience in the healthcare industry.
 
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Senior Director
Dignity Health
Ji Im is a Senior Director of Community and Population Health at Dignity Health San Francisco corporate office. In this role, Mrs. Im is responsible for bridging and managing Dignity Health’s Community Health and Population Health strategic initiatives to create and maintain a high quality, seamless continuum of care. Mrs. Im’s responsibilities in Community Health also include data and evaluation, innovative solutions including digital and new service delivery models, as well as strategic partnerships focused on identifying opportunities for growth with the goal of improving health equity. Mrs. Im also manages the programmatic efforts for the Social Innovation Partnership Grant Program to fuel innovation and strengthen new service delivery models in vulnerable communities. Prior to joining Dignity Health, Mrs. Im was Director of Community Benefit for Northwell in New York. Mrs. Im brings program development, strategy, process improvement, and technology integration experiences from Yale-New Haven Hospital, Northwestern Memorial Hospital, and George Washington Medical Center as well as IT business consulting experience from Accenture. Mrs. Im holds a Master’s degree in Health Management from the Yale School of Public Health and a Bachelor of Art degrees in Economics and Philosophy from the College of William & Mary. Mrs. Im was a recipient of the Catholic Health Association 2017 Tomorrow’s Leader award.
 
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President
Unite Us
Taylor Justice is Co-founder & President of Unite Us and a U.S. Army Veteran. He was commissioned as a 2nd Lieutenant in the US Army as an Infantry Officer and received an honorable medical discharge from active duty. In 2013, he co-founded Unite Us, an outcome-focused technology company that extends traditional healthcare delivery by powering networks of clinical and social service providers. Unite Us helps systems and communities integrate physical, behavioral, and social services into care delivery. Their platform supports organizations along the continuum to collaborate in real-time, track the entire patient journey and report on outcomes together. Through their work with over 55 communities across the country, they have emerged as a leader in cross-sector collaboration. They have recently been recognized as an Amazon Web Services’ city on a cloud innovation award winner, a New York State Social Determinants of Health Call for Innovations Initiative Finalist, the New York State DSRIP Health Innovation Pitch Winner, as well as a Gartner Cool Vendor for health value delivery. Taylor holds academic allegiance to both the United States Military Academy at West Point and Columbia Business School. He lives in New York City with his wife, Meghan.
 
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Director, Innovation Technology
Health Leads
As Director of Technology Innovation on the Health Leads R&D team, Benj is focused on demonstrating models for how technology and shared measurement practices can support equitable collaboration for health between healthcare organizations, community organizations, and residents. He was previously the Director of Product Management for Health Leads Reach, a social-determinants focused case management platform used to support thousands of patients. Benj brings over 10 years of experience designing and implementing human-centered technology solutions to power collaborative mission-driven work in the fields of health care and conflict resolution.
 
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Professor, Department of Family Medicine
University of Michigan
"Dr. Klinkman is first and foremost a practicing family physician, maintaining an active part-time practice in the University of Michigan Department of Family Medicine. Outside of clinic, he has worked to develop health information technology to support primary care and integrated health care for many years. He has led or co-led work on development of scalable health information technology solutions for primary and community care, ranging from theoretical work to design and testing of software applications for use in primary care and behavioral health settings. His Department of Family Medicine team developed and licensed ClinfoTracker, a clinical quality management application eventually used in hundreds of practices across the US. For the University of Michigan Depression Center, he led development of the MDOCC Clinical Record, a multipurpose software application supporting behavioral health care management workflow and outcomes measurement. From 2010-2012 Dr. Klinkman chaired the NIMH/AHRQ technical expert panel “Mental Health and Health IT: The Way Forward"". In his role as Medical Director for the Jackson Health Network, he led work to build an integrated care management software application into the Jackson Community Medical Record. This embedded application supported care coordination across a complex distributed clinical environment, and enabled the delivery of measurement-based care. These experiences have informed his current work with communities to develop ‘community information exchanges’, intended to provide a community-side health information technology infrastructure to support integrated health and social care delivery. He is now actively collaborating with informatics experts from the University of Michigan, University of Colorado, and Newcastle University to develop a sociotechnical approach to ‘co-creation’ of community health information technology solutions in partnership with community stakeholders and lay community members. The feasibility and sustainability of this approach to integrated care will be assessed in the Jackson CHIR of the Michigan State Innovation Model demonstration. This project has brought together community members, human service agencies, healthcare providers, and health IT vendors to co-design and implement a Community Hub to assess and address patients’ social determinant needs, ensure they receive appropriate services, then track the impact on their health outcomes."
 
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Senior Director, 2-1-1
United Way Worldwide
 
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Senior Program Manager, Citizenship
IBM
Martin Laird is Senior Program Manager for Citizenship at IBM. In this role, he is a global program leader, strategic partnerships manager, and thought leader around a diverse portfolio of technology and skillsbased capacity solutions. These solutions are offered to citizens and community partners through IBM’s corporate giving and philanthropic initiatives. Martin’s portfolio of programs drive positive change for critical social issues such as A.I. to Combat Human Trafficking, and Cyber Security Career Transition for Veterans. Martin has eighteen years of experience in technology for social good, serving in roles in Corporate Philanthropy, Software Sales, and Media Relations. He attended University of Hartford, CT, and currently lives with his family in Brooklyn, NY.
 
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President & CEO
United Way of Greater Atlanta
Milton J. Little, Jr. became the first African-American president of United Way of Greater Atlanta, the second-largest in the national system, in July 2007. Altogether, Little has helped raise more than half a billion dollars for local community needs and priorities. Before joining United Way, he served as chief operating officer and interim president and CEO of the National Urban League. He graduated magna cum laude from Morehouse College with a B.A. in sociology and earned an M.A. in urban sociology and social policy from Columbia University. He is a member of many boards and advisory committees. Notable among them are the Center for Assessment and Policy Development, chair of the Southern Education Foundation, and as vice chair of the board of directors for Ways to Work. He is a member of the Atlanta Mayoral Board of Service, 100 Black Men of Atlanta, TechBridge Advisory Board, Siemer Institute for Family Stability Advisory Council, Atlanta Choice Neighborhoods Governing Body, Junior League of Atlanta Community Advisory Board, University of Georgia Advisory Board for the J.W. Fanning Institute for Leadership Development, Atlanta Speech School Board of Advisors, Woodruff Arts Center Board of Trustees, Central Atlanta Progress, the Georgia Chamber of Commerce, Georgia’s Older Adults Cabinet, the Atlanta Early Education Leadership Council, Hope Atlanta Advisory Council, Get Georgia Ready Reading Cabinet, and Susan G. Komen of Greater Atlanta. In January 2018, he was selected to serve on Mayor Keisha Lance Bottoms’ Transition Team. Little is a native New Yorker and has two sons: Milton and Taylor, and three grandchildren: Joi, Miles and Langston.
 
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Executive Director
United Way of Wisconsin
Charlene Mouille is the Executive Director of United Way of Wisconsin, which is dedicated to support and enrich a strong statewide United Way network that maximizes the capacity of local United Ways to address human needs, improve lives across Wisconsin. United Way goes beyond temporary fixes to create lasting change in communities throughout Wisconsin. By bringing people and organizations together around innovative solutions United Ways across Wisconsin fight for the health, education and financial stability of all people. In 2015, Charlene was asked to also lead 2-1-1 Wisconsin which coordinates the seven Wisconsin contact centers that provide call, text and web services to connect people to community health and human services. Previously, she served as a Vice President at New Ways to Work, a national training and technical assistance organization. At New Ways, Charlene directed multiple state and national initiatives focused on improving the lives of young adults and building community partnerships. In addition, Charlene has consulted with local, regional, state, and national coalitions in urban and rural settings to design and implement programs aimed and improving the common good. Charlene serves on the board of directors for the Wisconsin Community Health Fund, New Ways to Work and Rush Wisconsin. She received her bachelor’s degree in Business Administration and Psychology from Sonoma State University.
 
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Senior Manager, Service Delivery & Strategic Initiatives
United Way of Greater Houston
Thanh Nguyen is the Senior Manager of Service Delivery & Strategic Initiatives with United Way of Greater Houston. In her role, she is responsible for oversight of the implementation of 2-1-1’s strategic goals and developing key partnerships that will help implement outcomes based results for initiatives. Prior to joining the United Way in 2007, as an Information and Referral Specialist, she worked as a disaster case manager after Hurricane Katrina forced her family to leave Mississippi. As a survivor of Hurricane Katrina, Thanh has a unique ability to understand those affected by disasters. Since joining the United Way of Greater Houston team, Thanh has played a significant role in helping communities and families to get their lives on track. She continues to remain heavily involved in the agencies community equity programs, like the United Way’s THRIVE initiative to promote family financial stability. In 2008, she obtained the certification as a Community Resource Specialist (CRS). In 2011, she was awarded with the Texas Alliance of Information and Referral Services (TAIRS) I&R Specialist Distinguished Service Award of the year and was selected to participate in the Emerging Leader of Bush School of Government and Public Service the following year. Thanh engages deeply on the issues faced in the Vietnamese community in Houston and connects to efforts with local organizations already working to address these issues. She is a current member of the National Association of Asian American Professionals (NAAAP) - a non-profit organization that cultivates and empowers Asian & Pacific Islander leaders through leadership development, professional networking, and community service. A graduate of the University of Southern Mississippi and a lover of southern cooking, Thanh is a true foodie. If she is not talking about food, she is eating food.
 
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AVP Director
211MD United Way Helpline
Brandi Nieland is a Licensed Social Worker who graduated with her MSW from the University of Maryland, Baltimore. She has an extensive background serving people with disabilities via her work with community supported living and case management. Right before delving into the world of I&R she worked as a community organizer in Baltimore City focusing around economic development and historical preservation. Brandi now serves on the MD AIRS Board as the Vice President teaching at local, state and national levels. She was named top 20 in their 20’s, is a recent graduate of Maryland Leadership class and has had her work highlighted in print, radio, and television. Brandi joined the 211MD team 9 years ago as the Resource Specialist and has had the opportunity to work every position in her center, now acting as the Director.
 
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Director, Enterprise Partnership
Twilio
Bobbi Jo has served verticals focused on serving others for the past 20 years, starting with creating her own nonprofit in her hometown to help domestic violence victims take their next step. For the past 15 years, Bobbi Jo's focus has been working with organizations to help them leverage technology to serve their audiences with deeper engagements and empower them to scale their reach to entire communities.
 
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Vice President, Strategic Partnerships
United Way Worldwide
Larissa Rydin serves as the Vice President of Strategic Partnerships for United Way Worldwide. She serves on the Investor Relations team with oversight of new business development, cause marketing, foundations and grants, and innovation. She joined United Way Worldwide with a 20-year track record in leadership and fundraising success. Prior to joining the organization, she held the role of Vice President of Development at the Alzheimer’s Association, with previous leadership positions at St. Jude Children’s Research Hospital and Autism Speaks. With her, she brings extensive experience in corporate relations, strategic planning, and donor relations, along with a strong background in cause marketing and innovation. Larissa received a B.S. in Social Science and Economics from Florida State University. Originally from Tampa, she now lives in Northern Virginia with her husband and two children.
 
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U.S. President
United Way Worldwide
Mary Sellers is the U.S. President of United Way Worldwide (UWW). She is responsible for leading the organization’s enterprise-wide strategy implementation across the United States by working with United Way leaders in local communities to execute a vision of “one network” that, combined with a consistent set of impact goals, creates the continued success of the network and the communities they serve.
 
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Senior Manager, Healthy Lives
Metro United Way
Jan Sherrell is Senior Manager of Healthy Lives at Metro United Way, located in Louisville, KY. Jan has had many roles in her 18 years at Metro United Way, she currently works in the community. In addition to managing 2-1-1, she has been key to bringing United Community, a bi-directional referral system to the community.
 
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Director, Innovative Partnerships
Health Leads
As Director of Innovative Partnerships at Health Leads, Julie is focused on cultivating relationships and structuring partnerships designed to leverage technology to support emerging best practices in coordinated care networks and cross-agency data sharing. Before joining the organization, Julie worked at Performance Logic., where she led client development and software implementation efforts for healthcare systems throughout New York State and in California in support of their 1115 Medicaid Waiver programs. Previously, she served as the director of the Clinton Foundation’s economic development initiatives where she oversaw the development and management of programs and partnerships with public and private institutions to support small businesses and new job creation within underserved communities. Julie began her career in the financial services sector where she served in strategic planning, business development, and product roles focused on identifying and developing opportunities to enter new markets.
 
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Director, Programs and Learning
Health Leads
As a Director on the Programs and Learning team, Therese oversees the development and delivery of the Health Leads Network and produces learning resources to enable members to integrate essential needs into whole person health initiatives. Notably, a content focus of hers includes how to build the business case for addressing essential needs in the health care setting. Prior to Health Leads, Therese was a Senior Program Manager at the Primary Care Development Corporation (PCDC) where she worked directly with safety-net primary care practices participating in value-based payment arrangements to employ data-driven, outcome-oriented projects to strengthen the delivery of team-based care and population management. While at PCDC, Ms. Wetterman co-led the development of a national program to provide technical assistance and training on care management and coordination strategies to healthcare and community-based organizations. Ms. Wetterman started her career at the Greater New York Hospital Association, where she provided guidance to member hospitals on health care policy developments that promoted community health initiatives. Therese has a BA from Tufts University in Political Science and Community Health and an MPH in Health Policy and Management from Columbia University’s Mailman School of Public Health.
 
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President and CEO
2-1-1 Orange County (211OC)
Karen Williams is President and CEO of 2-1-1 Orange County (211OC). 211OC links Orange County’s most vulnerable with the health and human service resources they need, providing hope to those who don’t know where to turn when looking for key resources. Prior to being named to this position, in August 2013 of the newly merged organization of 2-1-1 Orange County and OC Partnership, Karen served as the Chief Operating Officer for OC Partnership for 2 years, and in this role oversaw all day to day operations of OC Partnership including: the Homeless Management Information System (HMIS) for Orange County, the Continuum of Care coordination (CoC), Technical Assistance (TA) to non-profits, and the coordination of the Point In Time Count (PITC). Karen’s background prior to coming to the world of nonprofits was in the private sector, with management positions for organizations primarily in consumer information and database marketing arena, including Infobase Service, a joint venture of Acxiom and Young & Rubicam; Tele Tech Holdings, Excite, Customer Development Corp. and The Polk Company. She has been brought into organizations to impact change and create growth. She brings to this leadership position at 2-1-1 Orange County a lifetime of resource in the areas of technology and information systems, integration, financial background and successful for-profit businesses. In addition, she brings 30 years of experience in the areas of general management, business development, marketing, account service and finance.
 
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Senior Project Manager, United Community
Metro United Way
Keni Brown is a native of Baltimore, Maryland but has lived in the Louisville, Kentucky area for 15 years. As the Senior Project Manager for Metro United Way's new and innovative United Community Project, she provides strategic direction on the implementation of a cloud-based platform to be used by community-based, healthcare, and educational providers to impact community health, education, and social outcomes. This direction includes system rollout, governance and oversight, and financial sustainability. As a seasoned Program Director with 17+ years of corporate leadership experience, Keni is recognized for demonstrating a natural aptitude for workforce project management, as well as for leading creative, innovative, and cutting-edge technology implementation projects. Keni’s professional focal points include systems administration, marketing, and product management, infrastructure solutions, policy and procedure development, and budget management. Keni has worked in the Human Services and Workforce Development fields in Louisville for 8 years. Prior to this work, Keni provided technical marketing and systems implementation guidance for Fortune 500 and S&P 500 companies operating in the Information Technology, Higher Education, Manufacturing, and Homeland Security markets for more than 15 years.
 
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Senior Vice President, Corporate Citizenship
Synchrony
Denise’s career in philanthropy and her commitment to community service spans more than 20 years. Denise is currently the Senior Vice President, Corporate Citizenship at Synchrony. She leads the company’s citizenship and charitable activities, including the Synchrony Foundation and the company’s signature program, Synchrony Families That Work. Synchrony Families that Work provides the basic needs to today’s working families, with focus on family homelessness, out-of-school care and economic security. Prior to Synchrony, Denise was a Managing Director at Changing Our World and led the firm’s corporate practice. Denise specialized in developing sustainable and impact-driven strategies that helped corporations and their key constituents maximize their collective efforts to strategically address major societal issues. Her other past roles include: Director, Corporate Contributions and International Affairs at AIG, Manager of Grants and Programs at the Avon Foundation and Program officer at the prestigious Canada – U.S. Fulbright Program.
 
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