CLC: The Volunteer Leaders Story

For the first time, we're excited to introduce a curated program especially for volunteer leaders at the United Way Community Leaders Conference! United Ways around the world are making a difference to communities of all sizes, interest, and demographics. We rely on our dedicated volunteers, like you, to strengthen these communities. As the scale by which we define "community" is ever-shrinking, increasingly the impact of our work must be felt across borders, across oceans, and across continents.

To make the most out of our shared strategy, we must be even more intentional, innovative and forward-thinking, particularly in how we engage with our corporate partners, with our donors, and with each other. The CLC will focus on how to embrace this spirit of change and spark the creativity of our collective energy to provide our communities the help they need now. The impact we make in each community builds energy that powers our global movement. From Tuesday evening, May 9 through Thursday afternoon, May 11, we have front-loaded our volunteer-oriented content to ensure that our Board members, Alexis de Tocqueville chairs and Campaign Cabinets make the most of their time with United Way leadership from around the world.


Gary Stockbridge, President, Delmarva Power Region, and Board Chair of United Way of Delaware, describes CLC from a volunteer's perspective:

Have you ever wondered if your United Way Board was taking advantage of best practices, how you compared to others across the country, the world? If you ever get frustrated that, as a volunteer leader, you never get a chance to dive deep into strategy for your local efforts, the United Way Community Leaders Conference is just what you need. Immerse yourself with other volunteers on a similar mission and help catapult your local United Way into the future.

See what Jennifer L. Reynolds, Board Chair of United Way of Treasure Valley (Boise, ID) had to say about attending CLC.

"The most valuable thing in my opinion is the ability to network with other board members. Across the world everyone does it a little differently--I learned so much from just visiting with other board members about their challenges and how they are overcoming them and in addition I was able to supply advice and support to others as well. I also came away with an entirely different perspective on what it really means to be a United Way Board Member and some insight on how to be the best supportive board chair. I am most certainly a better board member having attended the last 2 conferences and I very much look forward to this one....I really can't stress enough on how it really changed my entire perspective as a board member."


Wednesday, May 10 from 4:00 pm to 5:30 pm in the Sun Rooms B&D
The Board & CEO Summit is a key moment at the Community Leaders Conference that gathers our most influential United Way leaders from around the world to discuss pressing topics and guide the direction of our network. This year’s Summit is focused on how Board and Volunteer Leaders and staff can drive revenue performance at their local United Way followed by a discussion on how we can leverage the power of United Way network and drive performance at scale as one network. This session is open to all CEOs and Volunteer Leaders including Board members, Campaign Cabinet members, and Tocqueville Cabinet members and is the culminating event for the Volunteer Leadership Experience.


For information on the complete list of learning sessions, please click here for our learning session guide.

Volunteer sessions will focus on:

The Power of Individually Engaging Your Board and Volunteer Leaders
Having an engaged Board, Campaign Cabinet, and Tocqueville Cabinet starts at the individual level. Knowing and understanding each volunteer leader helps ignite their passions, hopes, and goals, for the United Way mission but requires a change in approach, support, and interaction. Learn key ways on how you and your volunteer leadership can get engaged on advancing the mission of United Way.

The Board and Revenue Development
Our Board is the key leadership asset. Imagine if the Board was fully engaged in our work as a true partner with the CEO and staff to drive revenue growth. What would it take to power up the Board to maximize its full potential? Join us and learn ways you can leverage this key leadership asset through facilitated exercises and practical tools that you can take back to your United Way.

Drive Revenue for Your United Way: Develop Strong Campaign and Tocqueville Cabinet Leaders
United Ways that increased their campaign had a 16% average increase in fundraising volunteers. As a Campaign / Tocqueville Cabinet Member you can make a deep and lasting impact on your United Ways revenue. Join us to hear what is working for effective Campaign and Tocqueville volunteers, how to implement best practices and to identify next steps to bring back to you fellow volunteer leaders!

Diversity, Equity and Inclusion: Focus on Board and Volunteer Leaders
United Ways that create sustainable community impact have learned how to understand, engage, respect, and work with the rich diversity of community and all the people and cultures that make up their communities. United Way leaders need to create and maintain an environment that is curious about, welcoming to, and supportive of difference in the pursuit of shared community aspirations. Join in the learning and conversation as we explore why and how boards and volunteers can help United Way accelerate community change by understanding, honoring, engaging and including the richness and diversity of our communities.


When you register as a Volunteer for CLC, all activities from Tuesday evening through Thursday afternoon are included. If you're interested in the full CLC program, check out the general information at please go to and learning session information at

During breaks, we invite volunteer leaders to process all this great learning and meet fellow volunteer leaders in our volunteer lounge. We'll provide light refreshments, seating, and some power outlets in case you need to fit some "day job" work while you're with us in Orlando.

Tuesday, May 9
6:00 p.m. - 6:30 p.m.: Volunteer Leadership Welcome (joins CLC Welcome Reception)
6:00 p.m. - 7:30 p.m.: CLC Welcome Reception

Wednesday, May 10,
9:15 a.m. - 10:30 a.m.: Opening General Session
11:00 a.m. - 12:15 p.m.: Learning Sessions
12:30 p.m. - 1:45 p.m.: General Session with Lunch
2:15 p.m. - 3:30 p.m.: Learning Sessions
4:00 p.m. - 5:30 p.m.: Board and CEO Summit

Thursday, May 11
8:30 a.m. - 9:45 a.m.: General Session
10:15 a.m. - 11:30 a.m.: Networking Sessions
11:45 a.m. - 1:15 p.m.: General Session (end of volunteer programming)
There is plenty of great programming at CLC after this time, including our Host City Event at Epcot. Take a look